Hotel Manager Resume Example
HOTEL MANAGER RESUME
A hotel manager's resume needs first foremost the ability of content to portray the fact that the candidate is capable of excellent guest relations and is capable of performing quality managerial duties. The following resume contains content only for guiding purposes:
1090, Wellington Square,
New Jersey HJ 88789,
(109) 72636 313.
To Acquire the Position of Hotel Manager
Standard Manager with experience in day-to-day management of hotel and hotel staff with commercial accountability for planning, directing and organizing all hotel activities.
Summary of Qualifications
Nine years of experience.
Complete knowledge of hotels operations.
Outstanding communication skills in trading and speaking.
Unparalleled customer relations skill.
Strong analytical skills including trend analysis and the ability to develop innovative tactics to resolve problems.
Excellent eye for detail, capable of carrying out actions to improve the appearance of the property, and employees as well as to establish relevant actions that meet the expectations of the guests.
Positive and upbeat approach to employee relations and guest complaints.
Strong computer skills especially word processing, hotel operating systems and spreadsheet creation.
Remarkable ability to ensure proper selection, training, motivation and counseling of all employees.
RTQ Chain of Hotels 2003
Plan the accommodation, catering along with other hotel services.
Promote and market the business.
Assume authority for the hotel in the absence of the General Manager and serve as Assistant General Manager for all operations within the hotel.
Ensure that every department head is aware of operational goals and hence is made aware of the necessary tools.
Manage budgets as well as financial plans.
Maintain statistical-financial records.
Recruit and monitor relevant staff for their specific operations.
Plan work schedules as per requirement.
Meet as well as greet customers.
Deal with customer queries and complaints.
Address customer problems as well as troubleshoot.
Ensure events and conferences run without interruption.
Supervise the supplies and furnishings.
Deal with the contractors and suppliers.
RTQ Chain of Hotels 2001 - 2003
Completed important aspects of general administration, like weekly and monthly stock and consumption account, guest-list, bed book etc, as required by Management.
Prepared household staff rosters and duties.
Ensured that Excellence Hotels operates to the highest standards required by management.
In liaison with Management, completed the induction of all the newly appointed household staff.
Ensured that all household staff and other staff comply with Excellence Hotels policies, e.g. fire, safety precautions etc.